We’d Love to Hear From You! 🐾

At LingPet, our pets are our family, and we want to make sure you and your furry companions have the absolute best experience with us. Whether you have a question about our products, need help with an order, or just want to share a cute photo of your dog or cat—we’re always here to help!

Our dedicated, pet-loving customer support team typically responds to all inquiries within 24 hours (Monday through Friday).

How to Reach Us

Feel free to choose the way that’s easiest for you:

• 📧 By Email:

  Drop us a line at info@lingpet.com.

  For order inquiries, please make sure to include your Order Number so we can assist you faster!

• ⏱️ Our Support Hours:

  Monday - Friday: 9:00 AM - 6:00 PM (EST)

  Saturday - Sunday: Closed (Our team is out playing fetch, but we will catch up on emails first thing on Monday!)

Quick Answers

Looking for a fast solution? You might find your answer instantly in our quick guides:

• Want to know about our free return label? Check our 30-Day Refund Policy.

• Wondering when your package will arrive? Keep an eye on your inbox for our tracking email, or head over to our Track Your Order page.